General Terms and Conditions

ARTICLE 1 — COMPANY IDENTIFICATION

BOEM ADVENTURE, a single-member limited liability company with a capital of 5,000 euros, registered with the Fréjus Trade and Companies Register under number 100 707 553, with its registered office at 155 Avenue des Arènes – 83700 Saint-Raphaël, represented by Marion PREVOT as Manager.

Phone: 06 50 57 54 24 
Email: contact@boemadventure.fr

ARTICLE 2 — PURPOSE

These General Terms and Conditions of Sale (GTC) govern all services offered by BOEM ADVENTURE: sport & culture days, organized road trips, tailor-made experiences, professional events, team building, and participant transport.

Any booking implies full, complete, and unreserved acceptance of these GTC.

ARTICLE 3 — ACCEPTANCE OF RISKS AND PHYSICAL FITNESS

The activities offered by BOEM ADVENTURE include physical and outdoor activities that involve inherent risks.

The client acknowledges:
- participating voluntarily
- accepting normal and foreseeable risks
- being physically fit for sports activities
- having no medical contraindications
- knowing how to swim when the activity requires it (especially for kayaking)

BOEM ADVENTURE reserves the right to refuse or exclude any participant whose condition could compromise their personal safety or that of the group, without any refund being due.

ARTICLE 4 — BOOKING

The booking becomes firm and final after:
- written validation of the quote
- acceptance of the GTC
- payment of the total price or a deposit.

BOEM ADVENTURE reserves the right to refuse any booking that could compromise safety or the proper organization of the service.

ARTICLE 5 — PRICES

Prices are expressed in euros, including all taxes (TTC), and exclusively cover the services mentioned in the offer or quote.

Unless otherwise stated, the following are never included:
- individual insurance
- personal expenses
- options
- unforeseen services

Prices may be modified at any time without affecting confirmed bookings.

ARTICLE 6 — PAYMENT METHODS

Individual clients: full payment upon booking.

Professional clients:
- 50% deposit upon signing
- Balance due 30 days before the event

Any delay in payment will result in:
- immediate payment of outstanding amounts
- suspension or cancellation of the service


ARTICLE 7 — CLIENT CANCELLATION TERMS

Here's our policy:
Cancelling your booking:
More than 7 days: full refund
Less than 7 days: 100% of the fee is kept
Changing your booking dates:
More than 7 days before the event: Possible if your new chosen date is available
Once an experience has started, the full amount is due. For professional events, the number of participants confirmed 7 days before the event is considered final and will be billed accordingly.

ARTICLE 8 — CANCELLATION OR CHANGES BY BOEM ADVENTURE

Boem Adventure might need to cancel or change an experience if:
- dangerous weather conditions (based on Météo France forecasts)
- unforeseen circumstances (force majeure)
- administrative decision
- natural risks
- safety concerns
- minimum number of participants isn't met

If this happens, you can choose to:
- reschedule your adventure with priority
- get a credit for the full amount, valid for 12 months, plus a 30% discount voucher for another Boem Adventure purchase.
- or receive a full refund

No additional compensation can be claimed.

ARTICLE 9 — WEATHER

Since our outdoor activities depend on natural conditions, uncomfortable weather isn't a reason for you or Boem Adventure to cancel.
Only genuinely dangerous conditions (as per Météo France) might lead to a change or postponement, and this won't be considered a breach of contract.

ARTICLE 10 — CHANGES TO THE PROGRAM

Boem Adventure reserves the right to change routes, times, activities, or service providers if circumstances require it.

By booking, you acknowledge and accept this flexibility, which is natural for outdoor activities.

ARTICLE 11 — PARTICIPANT BEHAVIOR

Every participant agrees to behave respectfully and follow all safety instructions.

Boem Adventure can immediately exclude anyone who is:
- intoxicated
- under the influence of drugs
- aggressive
- endangering others
- endangering the group

Such exclusion will not result in any refund.

ARTICLE 12 — TRANSPORT

If your experience includes transport, it will be provided according to the regulations for road passenger transport.

You must:
- wear your seatbelt
- respect the vehicle
- not have any illegal substances

Boem Adventure reserves the right to refuse vehicle access to anyone whose condition is incompatible with safety.
Any damage caused to the vehicle will be charged to you.

ARTICLE 13 — CLIENT DELAYS

If you're late for the start of your day, it won't lead to:
- any extension of the experience
- any refund
- any discount

Your experience might be shortened without compensation.

ARTICLE 14 — EQUIPMENT

Any equipment provided must be used as intended.
Any damage caused intentionally or due to negligence will be charged to you.

ARTICLE 15 — INSURANCE AND PERSONAL BELONGINGS

Boem Adventure has professional liability insurance.

Participants are responsible for their own personal belongings.
Boem Adventure cannot be held responsible for any loss, theft, or damage.
We strongly recommend having personal insurance.

ARTICLE 16 — MINORS

Minors remain under the sole responsibility of their legal guardians.
Parental consent may be required.

ARTICLE 17 — LIMITATION OF LIABILITY

Boem Adventure's liability is strictly limited to the value of the experience sold.

Boem Adventure cannot be held responsible for indirect damages like loss of business, commercial harm, or lost opportunities.

ARTICLE 18 — INDEPENDENCE OF SERVICE PROVIDERS

Boem Adventure may use independent service providers.
Each provider remains responsible for their own legal and insurance obligations.

ARTICLE 19 — FORCE MAJEURE

BOEM ADVENTURE cannot be held responsible for the non-fulfillment of its obligations in the event of an unforeseeable and irresistible event: natural disasters, strikes, public disturbances, pandemics, administrative closures, major accidents.

ARTICLE 20 — DATA PROTECTION

Personal data is used solely for service management. In accordance with the GDPR, the client has the right to access, rectify, and delete their data.

ARTICLE 21 — CONSUMER MEDIATION

In accordance with articles L.612-1 and subsequent articles of the Consumer Code, private clients may freely use a consumer mediator for the amicable resolution of a dispute.

ARTICLE 22 — PARTIAL INVALIDITY

Should any clause of these General Terms and Conditions of Sale be declared void, the other provisions shall remain fully applicable.

ARTICLE 23 — APPLICABLE LAW AND DISPUTES

These General Terms and Conditions of Sale are subject to French law. In the event of a dispute: - priority will be given to an amicable resolution attempt - failing that, the courts within the jurisdiction of the company's registered office shall have exclusive jurisdiction.